FAQS

Printing Information

Can I print custom/my own artwork?

Yes, we offer all sorts of customized printing so you can have your own artwork or designs.

How do I make sure what would be finished product look alike?

We do work on digital proof with flat and 3d view for the approval so that makes all clear what exactly the product will look like after printing and assembling. Also for huge orders we send a physical sample to ensure every item should be printed as per our client requirements.

Which printing method you use?

We have cutting edge offset, digital and screen processes available and a competent staff to ensure that you get top quality printing products.

What file type you require for printing?

We have cutting edge offset, digital and screen processes available and a competent staff to ensure that you get top quality printing products.

What kind of stock you use for printing?

We have the finest stock providers; hence the stock we use is of superior quality. We ensure that all the printing materials we utilize in our processes are of a certain standard since we never compromise on quality.

Order Information

What is Your Normal Turnaround Time?

Our standard turnaround time is 6 to 8 business days after the final approval on specifications; however, an exception can be made if a client wants urgent printing.

How do I order from IMH Packaging?

Placing an order with us is convenient, easy and just a click away. We have a graphics team available with us who can offer you free design support for your products.

Is there any specific quantity that I can order?

We cater to all kinds of clients and their diverse printing needs. In case, you have a huge order, you can tell us your delivery deadline and other requirements and we will ensure that you get your order printed accordingly in the same quantity on time.

How should I process the order?

We require psd, pdf, ai, format with the min of a 600dpi file.

How can I talk to a Customer Service Agent?

You can contact a CSR via email, phone or chat based on your convenience. For us customer service is a priority, therefore we have minimal response time. Whether you want to discuss a product or need an update on your order we are available at your service 24/7.

Payment & Shipping

Can I get Wholesale Prices?

We have special packages for re-sellers/whole sellers and graphic designers with good price range.

Which payment options you offer?

We accept Visa, Master, Amex, Discover, Check or PayPal.

Is there any way I can get Fastest Shipping?

Yes, we do offer the fastest shipping within 6 or 8 business days with little extra charges.

Do you ship outside the USA?

Yes, we do ship to our clients in UK, Canada, and Australia.